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The Healthcare Risk Management Institute’s mission is to provide its clients with the tools, skills, and knowledge needed to effectively apply a new approach to healthcare loss control that targets the reduction of claim frequency and severity. Grounded in both original and current loss control research, the Institute provides five-star risk evaluation services, presents topical loss prevention education, offers subject experts in communication training and clinical “best practices,” and provides a variety of proven tools and custom programs designed to enhance member organizations’ ongoing improvement efforts.
 
 
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This paper addresses medical professional liability concerns and sets forth a framework for reducing risk for healthcare providers and organizations, including physicians, hospitals and nursing homes, who are willing to address these issues seriously through innovative risk management solutions.
Patient Satisfaction and Risk Reduction by James Saxton
Use this practical and affordable 120-page book to learn how incorporating "five-star" customer service into caregiving will keep your patients happy and reduce your risk of lawsuits and patient complaints. The book also describes a typical deposition and malpractice trial to illustrate how you can strengthen your defense on the back end, should you ever get called to court.