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The Institute is a partnership of HCPro, Inc. and Stevens & Lee.
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HCPro is the premier trainer and publisher of regulatory and management information for healthcare professionals. Established in 1986, HCPro is the parent company of The Greeley Company, the consulting and seminar division of HCPro. Our large team of award-winning journalists, educators, and consultants has fueled our reputation for producing excellent, accurate, and easy-to-understand training on complex regulatory topics. Our specialties include corporate compliance, facility accreditation, physician credentialing, quality/patient safety, nursing and medical staff leadership, HIPAA, and much more. We are the publisher of various works on healthcare risk management, including The Satisfied Patient-A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service, by James Saxton Esquire; Informed Consent: How to Improve Patient Satisfaction and Reduce Hospital Risk; and Risk Management Through Exceptional Customer Service.
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Stevens & Lee is a professional services law firm comprised of 200 lawyers and non-lawyer professionals located in 12 offices nationwide, including Pennsylvania, New Jersey, Delaware, and South Carolina. Stevens & Lee is proud to use its experience to assist healthcare providers and organizations to meet the challenges they face in a changing and consolidating industry. Our Health Care Department is comprised of approximately 30 professionals - including 17 attorneys whose exclusive practice is in health care - who serve as general counsel to acute care and specialty health care organizations, health systems, long-term care providers, managed care organizations, integrated delivery systems, physician practices and other health care providers and organizations.
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Stevens & Lee has taken risk management to a new level, providing risk engineering and loss control services far beyond traditional services. Our risk management team provides health care clients with a customized risk engineering program to assist them in understanding risk better and in innovative ways reducing risk. This includes the creation of a five-star service culture program. Whether the organization is a hospital, health system, retirement community, ambulatory care center or physician practice, programs are customized to suit their specific needs and includes four key elements crucial to a successful program: risk analysis; education and training; service excellence tools; and event/incident management. Our risk management services blend the principles of service excellence, patient satisfaction, and other innovative principles designed to bring about positive change.
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Healthcare Department Litigation Services-The healthcare team is highly skilled in counseling healthcare clients on practice management and risk management issues and in protecting them against litigation claims. Highly experienced healthcare litigation attorneys assist clients in defending a variety of litigation matters, including commercial healthcare litigation, medical staff matters, professional liability litigation, fraud and abuse, licensing, covenants not to compete, managed care litigation and representations before state and federal regulatory agencies.
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James W. Saxton, Esq.
James W. Saxton is a shareholder of Stevens & Lee, a professional services firm with over 200 lawyers and consulting professionals in twelve offices throughout Pennsylvania, New Jersey, and Delaware. The firm has a substantial practice in Health Law, representing hospitals, health systems and many medical practices in a wide range of business, corporate and health law issues. Our team also assists groups and organizations in the healthcare industry design and implements alternative risk financing vehicles and assists them in managing their risk. We pride ourselves in approaching the issues affecting healthcare organizations and providers in an innovative fashion and looking for new solutions to many of the contemporary issues facing this industry.
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Mr. Saxton is Co-Chairman of the firm’s Health Law Group and is Chairman of the firm’s healthcare Litigation Group. He works with healthcare organizations in the areas of medical staff issues, provider collaboration, practice and risk management and health and hospital law. He developed risk reduction strategies for healthcare organizations and medical practices nationwide, and has created new forms of documentation and educational programs to support them. He has been requested to create entire risk management programs for commercial insurance carriers and newly created captives, for which he has developed innovative risk management techniques to serve their unique purpose.
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Mr. Saxton has published over 150 articles, several handbooks and four textbooks including most recently, The Satisfied Patient: A Guide to Preventing Malpractice Claims by Providing Excellent Customer Service published by HCPro, Inc. He sits on several editorial boards. He is an invited speaker across the country on healthcare issues including liability reduction, risk management and other healthcare related issues. He holds a leadership position in the American Health Lawyers Association and is presently Chairman of the organization’s Healthcare Liability Practice Group. Mr. Saxton has also set up several educational programs concerning liability issues and has worked with medical practices, hospitals and other healthcare organizations throughout the country on customized loss control programs.
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Patricia M. Kearney, RN, MPA, ARM
Patricia Kearney is a risk management specialist with more than 18 years of experience in the healthcare risk management field. Prior to joining Stevens & Lee, she held positions as Director of Loss Prevention for a 9 state healthcare system that included 21 acute care hospitals and 9 long-term care facilities, and as Vice President of Risk Management for a multi-state physician insurance company where she planned, developed and facilitated the implementation of proactive loss prevention initiatives. She also assessed the organization’s educational needs and designed and presented loss prevention educational programs.
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Ms. Kearney also held the position of Vice President of Risk Management for a New Jersey-based institutional and physician business, where she planned and directed professional and general liability risk management services across a twelve state region.
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Ms. Kearney holds an MPA (HealthCare Track) from the Pennsylvania State University, a B.S. (Education) from Millersville University, and a Diploma in Professional Nursing from Western Pennsylvania Hospital School of Nursing. She is designated an Associate in Risk Management (ARM) by the Insurance Institute of America. Ms. Kearney is a past National Committee Member of the American Society for Healthcare Risk Management and a past President of the Central Pennsylvania Association for Healthcare Risk Management. She is currently on the faculty of the Bayer Institute for healthcare Communication providing workshops on communication and disclosure topics for healthcare professionals.
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